Privacy Policy

Last updated 11/2026

Local Geek Help is operated by Ultracom Technologies, LLC. This policy explains how we handle information when you use the Local Geek Help website or contact us for support.

What we collect

When you request a callback, we receive your name, callback number, the service you select, and any details you share about the issue. We also receive your ZIP code if you provide it or use the form that opens after a ZIP check. Please keep passwords, payment card numbers, and other sensitive information out of the form.

The ZIP checker uses the ZIP code you enter to estimate in-home service coverage. When you call us, we may receive your caller ID and any information you choose to share.

How we use your information

We use the information to return your call, understand what you need help with, check service availability, and discuss pricing or scheduling. We may refer to your request when following up about the service you asked for.

How requests are stored

We send callback requests to Google Forms so we can review and respond to them. Google reCAPTCHA helps protect the forms from automated submissions and may process information about your browser, device, and interactions. Our hosting and phone providers may process information to operate the site or connect calls. Website hosting may also process technical information such as IP addresses and request logs to deliver and protect the site.

This site uses Google reCAPTCHA. Google’s Privacy Policy and Terms of Service apply.

Questions about your information

Call 918-888-6475 with privacy questions or to ask about correcting or removing information you sent us. If we change how this website handles your information, we’ll update this policy.